Water Damage Restoration & Water Damage Cleanup

24/7 Emergency Water Restoration Services

Do you have water damage in your home? First Restoration Services performs water damage restoration and water damage cleanup services in Asheville, Hendersonville, Brevard, Arden, Leicester, Candler, and surrounding areas in Western North Carolina, as well as Greenville SC, 24 hours a day and 365 days a year including all holidays.

The response time to water damage is key for preventing secondary damages, such as buckling wood floors or worse. First Restoration Services can typically get to any emergency water damage within 45 minutes in Western North Carolina, even on weekends and holidays. When you have a response that fast, you can begin water extraction much quicker. By starting the water removal cleanup process faster you prevent the water from reaching new areas of your home or business and from saturating the different materials in your home or business. The wetter an item is, the longer it will take to dry, or possibly, not be salvageable.

Water damage restoration services should be completed by professionals to properly locate the water that may not be able to be seen from the naked eye and properly dry the structure to prevent any future mold growth in your home or business. Have frozen pipes? Read our blog on what to do when you have frozen pipes.

If you call First Restoration Services we respond immediately to any emergency water restoration need. Call our water damage hotline: 800-537-6151.

Common Causes of Water Damage

When you call a local water restoration company, you want assurance that they will be able to handle the job with ease. This is never a problem when you work with First Restoration Services because we have seen and remediated all of the common causes of water damage. As a professional water damage restoration services provider, you can count on us to tailor our response to your unique situation’s needs. This ensures that no moisture is missed and the property is returned to its pre-loss condition as quickly as possible. FRS is experienced in handling the following causes of water damage:

• Storm damage
• Burst or broken pipes
• Overflowing sinks and bathtubs
• Appliance malfunctions
• Sewage overflows
• Flooding
• And more!

The Water Restoration Process

1. Water Damage Inspection – After receiving your call, we dispatch a water damage technician to your location. Upon arrival, the water source is shut off if needed. We then inspect the property to identify all moisture-affected areas and determine the extent and severity of damage.
2. Water Extraction / Water Removal – To save your space, we start with water extraction, or water removal services. Pumps, vacuums, and mats are brought in to eliminate water.
3. Damaged Building Material Removal – In order to make way for thorough drying, any irreparably damaged building materials are removed.
4. Drying & Dehumidification – Air movers and dehumidifiers are brought in to dry the area. Dehumidification prevents mold and mildew growth.
5. Sanitization – We clean the space before applying an anti-microbial solution that prevents mold.
6. Water Damage Repairs – Finally, our crew performs water damage repairs. This returns your space to its pre-loss condition.

IICRC S500 Standard

First Restoration Services follows the standard put in place by the IICRC (Institute Inspection Cleaning & Restoration Certification). ANSI/IICRC S500-2015 Standard for Professional Water Damage Restoration is a procedural standard. It is based on reliable restoration principles, research, and practical experience. In addition, there has been extensive consultation and information obtained from numerous sources.

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