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Water Damage
Fire Damage
Mold Damage
Water Damage
Water Damage
  • • Extraction
  • • Drying
  • • Contents
  • • Repairs
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Fire Damage
Fire Damage
  • • Board Up
  • • Drying
  • • Debris
  • • Repairs
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  • • Kitchen
  • • Bathroom
  • • Basement
  • • Commercial
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The fastest response and highest qualified restoration firm for water damage services in Asheville and surrounding WNC. With a 93% satisfaction score and more than 30 years in business since 1987, you know you can call us with the confidence that the project will get completed correctly the first time and quickly.

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Restoration Services

First Restoration Services is the longest family-owned disaster restoration specialist company in Western North Carolina, with more than 15,000 projects completed to date and a perfect 5-star rating on Google. First Restoration Services serves all of Western North Carolina including but not limited to Asheville, Hendersonville, Brevard, Arden, Leicester NC, and the Upstate SC area (Greenville, Spartanburg) for water damage restoration, fire damage restoration, smoke damage & deodorization, mold removal remediation, flood damage cleanup, sewage damage, natural disasters and any other type of restoration services for residential and commercial properties. We built this company on trust, integrity, speed, quality and these values are still ingrained in us today.

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Kitchen & Bath Remodeling Services

We are licensed general contractor that completes kitchen remodel, bathroom remodel, and any home remodels you need. With our quality of work and timeliness, we offer one of the highest rated construction remodel experiences and in a timely manner with our knowledge and experience working with the insurance industry. If you need a kitchen remodel, bathroom remodels, basement remodels, or office remodels, FRS Construction can help you. We service the Asheville, Hendersonville, Brevard, NC and the Upstate, SC Greenville, Spartanburg.

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First Restoration Services Asheville

First Restoration of Asheville NC is the oldest family-owned restoration services contractor in Western North Carolina. We service Asheville, Brevard, Henderson and surrounding cities. We respond to water damage, fire damage and other emergency disaster need 24/7. If you’re looking for a local company to help you during a difficult disaster with your home and a company that works with your insurance company, First Restoration Services is your go-to company.

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What Our Customers Are Saying

Linda Balogh
I can not say enough about the team and staff at First Restoration. I made a call after having 350 gallons of water ruin two of our apartments, and the team was here within an hour with all of the equipment and a game plan. They are all great to work with and very attentive to the job. Thank you First Restoration for helping us out.
Kathryn Allen
A pipe above our bedroom froze in minus nine degrees and burst. We were out of town and returned to a flooded floor, caved in ceiling, and fallen insulation all over. Ryan from FRS came the next morning and got the ball rolling. It took a week to dry the floorswith a huge assortment of equipment. Someone was here daily checking progress. The ceiling was repaired excellently by Christian with new drywall and insulation and pattern and paint matching so exactly that we cannot tell where the damage was. FRS uses Five Step Carpet Care in Asheville to handle rugs. They came that day and took the sopping oriental rug away to dry and clean. It looks wonderful now. The office staff is so helpful and they allow payments with a card. They are in Fletcher, but came daily to Waynesville to keep everything going. I hope we never have another disaster, but if so, these are my go to guys!!
Katie Myers
FRS was super responsive and very professional. We had water damage from a leak and they sent someone out next day to assess the damage and set up the equipment to remediate. They checked the progress daily and as soon as the equipment was removed they had a contractor out here to replace drywall and trim. Cannot recommend them enough.
Brad & Becky Bishop
I was instructed to call a "mitigation" company by our insurance adjuster after we had a water leak/flood in our home. I had no idea who to call. After doing a few searches and luckily not calling one that had bad reviews, I stumbled onto First Restorations page. I saw a friend had posted good things and the majority of the reviews I read (very quickly) were raving about them. My first call was met with the upmost care for my situation and home. Within a half an hour (someone was close by thankfully) - someone from their management team came right over to access the situation. They said that a team would be back around 5:00 pm to start putting in mitigation equipment - (fans, dehumidifiers etc.). They showed up about 3:00 which was wonderful. All the young men on this mitigation team are polite and professional. They worked quickly and many of them were very knowledgeable about what was needed. They came out everyday to check the equipment and take moisture readings. The repair team also did a thorough estimate for the damages. There were a few 'hiccups' along the way with insurance and some miscommunication but a phone call to the main office was all it took. I have the highest respect for this company. I would recommend them to anyone. I hope this helps someone else. Thank you First Restoration!!
Jane O.
Very professional staff. Respectful, knowledgeable and showed up on time when they said they would. Would use this service again.
Pat Case
Our vacation home had flooding due to Tropical Storm Fred. We needed help immediately. Ryan came out and assured us that they would take care of us. We had to leave everything in his hands. Last week, we went back up from our home in Florida. We were pleasantly surprised at how good everything looked. They left our place clean, dry and ready for the repairs. I can’t thank them enough for their help and professionalism! I would recommend this company to anyone who has damage from flooding.
Leigh Bacoate
very professional. your life has just turned upside down, you don't which way you should turn, they are actually working for you!! not just words their actions speak volumes
Sarah Barnhill
We suffered a flood from an overflowing washing machine in a property that was under contract to be sold. Beautiful oak hardwood floors had started to cup and buckle. First Restoration came within hours after I called, took charge, fought on our behalf with a difficult insurance company, and did not leave until the floors were back to their original beautiful condition. We were so please with First Restoration that we hired them for a mold mitigation problem in another property. I strongly recommend them.
Matthew Riley
As a regional manager of a few restaurants in the area, it's great to have a company to contact that you can trust. First Restoration Services is one of those companies. Any time I've contacted First Restoration Services, they were quick to respond and offer whatever assistance they could. One of the project managers, James Chaput, was especially helpful in advising us on a couple of repairs needed. I have also referred a few of my employees in need of water damage restoration/repair, and they were quick and responsive in helping them to solve their issues as well. Shawn and Kelly, the owners, are very professional and will do all they can to help you get your property in order. FRS is a great company, and I would not hesitate to contact them for any other issues that may arise.
Maureen Sher
After a flood in my exercise studio, where water cascaded down overnight from an apartment above my space, splitting the ceiling and dumping all over the hardwood floor, FRS emergency services - headed by Daniel Moonan - responded immediately. He and his team were exceptional in their professional conduct, respect of the space and specialized exercise equipment, and extremely time efficient. They were followed by the reconstruction team headed by Craig Holland, who have been similarly efficient and excellent in response. Their work continues as they help me navigate the insurance claim and replacement of the entire floor, ensuring the best possible outcome. I would not hesitate to recommend this company.