Water Damage Asheville NC

Water Damage Asheville, NC

If you live in Asheville, NC or surrounding areas, First Restoration Services performs 24/7 emergency water damage services in Asheville NC. When you have water damage it is important to respond as quickly as possible to begin water extraction and the drying process. Mold can grow as fast as 24 hours if your home or business is still wet if you wait too long to get a restoration professional out to your home to begin drying.

24 HR Response Line: 800-537-6151

Water damage services:

• Emergency Water Extraction
• Structural Drying
• Controlled Mitigation Removal
• Thermal Camera Imagery
• Drying Documentation
• Residential, Commercial & Insurance Work
• 24/7 Response

What To Expect

During a water damage event, time is of utmost importance. The reason why is because if the water is left untreated it can actually cause more damage the longer it is not addressed. Water will begin to warp floors, damage the baseboard and drywall possibly causing dry rot, and potentially mold growth. When you call First Restoration Services we will dispatch a certified water restoration technician to your home or business no matter the time or day. We have an on-call crew and 24/7 live operator ready to take your call. Once we dispatch our technician and arrive on site, we will inspect the affected areas and determine how much space is affected and needs to be dried. First Restoration Services will perform water extraction, remove wet materials, set up drying equipment, and track the drying progress all while taking documentation you will need for insurance. First Restoration Services is your trusted Asheville Water Damage Company.

To Recap:

• Don’t let water sit in your home, it can cause additional damage
• 24/7 live operator, FRS will dispatch a certified technician
• Inspect possibly affected areas and come up with a plan
• Perform water damage restoration services to get your back to normal
• Document every step of the process so we have the necessary information insurance is looking for the claim process

Water Restoration Company

First Restoration Services is a local family-owned restoration services company that performs water and fire damage services in Asheville, NC, and surrounding areas. Being a local company, we have a rapid response, which helps us in preventing any secondary damage to your home or business. First Restoration Services has been servicing the Asheville area for 30 years. We have provided services to some of the most recognizable companies and families in Asheville and currently have a 93% customer satisfaction score. If you have water damage, fire damage, smoke damage, sewage damage or mold damage in Asheville, North Carolina, First Restoration Services is the company you want to call.

What Our Customers Are Saying

First Restoration Services of Asheville NC

4.7

Based on 98 reviews

Georg Efird

17:08 03 Dec 20

These guys and gals are top of the line! Highly responsive and professional. The office staff is so professional and the owner Zack is a man of his word. Highly recommended!

Peter Dost

16:31 16 Aug 20

From the moment we called, the First Restoration Services team responded in a professional and timely manner. They came in less than two hours and began mitigation upon arrival. They were careful in moving our possessions and thorough in setting up their equipment. The staff completely covered the process, answered all our questions and put us at ease in a respectful and courteous manner. Subsequently, they performed all their tasks expeditiously and left the area ready to be restored. In addition, they communicated with our insurance company and us, providing a complete well-documented account of their work as well as a detailed estimate of restoration costs. First Restoration Services could not have done a better job. We recommend them highly.

Clay Rainey

17:56 17 Apr 20

After the storms of April 12 and 13 in WNC I reached out to FRS and they were at my property the very next day. My rep Maria Aponte and Ryan Morgan, Project Leader were outstanding…along with the entire crew working to mitigate the storm and water damage. Kristy in customer service was excellent as well. Thanks to FRS.

Bobbie Janavice

19:21 23 Mar 20

We have enlisted the aid of 1st restoration’s services on two occasions. The first mess was a kitchen leak and Dawson responded. As with the second mess we encountered, the service was prompt, thorough, and completed in a timely manner. Our second semi- disaster was a leak in our downstairs laundry room. Ryan responded and brought with him industrial strength drying equipment. After Ryan and team tore up the laundry room and allowed it to dry. Daniel was tasked with arranging for the repairs. Daniel was outstanding to work with and was very concerned with things being done properly. We are completly satisfied with 1st restoration and would recommend the company in a heart beat.

Taylor Warren

21:38 12 Dec 19

First Restoration has been involved in several of my insured’s claims over the years. Not once has anyone had a single negative thing to say about them! They show up on time, they keep the client and the insurance adjusters in the loop every step of the way, and complete the job in a timely and professional manner. If disaster strikes in your household… don’t take my word for it, give them a call! You will see for yourself why they are the best of the best… I really cannot sing their praises enough. Thanks FRS staff for always taking care of us and our clients!

Beth Becker

15:36 24 Oct 19

After a bad rainstorm one night we noticed water within the interior portion of our garage. After a week or so of drying out we noticed black mold. We made the call to First Restoration based off a recommendation from a friend. Dawson was assigned to our water damage/mold issue. He was extremely professional and his response time was unlike anything I’ve experienced. From the time we placed the call to visiting our home was just a few hours. He inspected the damage and then laid out the next steps for the project. The project was finished in less than 24 hours. He followed up on the water damage, picked up the equipment and cleaned the area professionally. The price was extremely reasonable. In summary, I will use their services again!

Rick Matthews

15:20 16 Oct 19

Efficient, responsive, fast, well-equipped for any disaster.

Casey Kersten

15:04 16 Oct 19

We recommend First Restoration very highly. They were fast, efficient, friendly, and professional. Exactly what we needed in a hard time. Thank you!!

Heath Brown

14:13 16 Oct 19

I highly recommend first restorations services of Asheville. There customer service is top notch. Working with FRS was such a seamless process. The response time was unreal. They were very professional and made the restoration process a breeze for us. Thanks again for being such a pleasure to work with.

Jon Stokes

13:25 16 Oct 19

I highly recommend First Restoration of Asheville. Their response time was second to none when we were in need of industrial strength dehumidifiers for our hardwood flooring.

Nate Hensley

12:53 16 Oct 19

The FRS team did a great job in restoring our house after water damage. There was very good communication from start to finish. Dawson was very easy to work with and his team did a great job in setting up and making sure the job was done correctly.

Maria Aponte

16:14 15 Oct 19

I hired First Restoration for a water damage issue in my basement after a flood. The FRS team was helpful, professional, and caring in such a stressful time. They helped me get it cleaned right up and gave me peace of mind that it was clean and dry. Hands down the best restoration company in Western North Carolina!

Rosa Loftis

01:38 08 Oct 19

So thankful to have such a great company local to me! As an insurance agent, it’s so important to know who to recommend our clients to. Who will provide quick and efficient service. Never have I had a complaint regarding the services provided by first restoration! Thanks so much for all you do!

Katelyn Herndon

20:19 04 Oct 19

Best restoration company around hands down! Highly recommended.

Alfred Sartorelli

15:06 08 Jul 19

As a Property manager I need people on my side that are Fast, Responsive and helpful – this company is all of that. When an emergency happens it’s easy to get them on the scene and mitigating loss with a quick phone call.

Katie Myers

19:11 13 Jun 19

Can’t say enough great things about First Restoration. We had water damage in our dining room and their contractors were fantastic and had it looking as good as it did the day we moved in. Great people and fantastic service!

Maria Aponte

15:57 26 Apr 19

I had water damage in my home in Mills River, NC from a flooded basement. I have to say the First Restoration team was quick to respond, understanding, thorough, and helped me make informed decisions on what we needed to do to best take care of my home and the damages from the flood. I can’t thank them enough for helping me get through this disaster!

Katrina Bordeaux

13:38 16 Apr 19

As an insurance agent I have visited their facility and referred many of my clients to First Restoration Services. I have received nothing but praise from my clients for the work they have done. I know they are professional and go to great lengths to protect the personal property of the clients they serve. Maria Aponte goes above and beyond to make sure as the insurance agent I am able to stay up to date with what is happening with my client’s claim.

Mariah Wright

14:43 28 Mar 19

First Restoration takes great care of my customers! I always get great feedback when I recommend First Restoration, as compared to other companies. Maria keeps me informed as to how repairs are going and everyone there is friendly and professional. I honestly would never recommend another restoration company to my clients.

Tabatha Wilson Hamlin

18:18 26 Mar 19

Polite and friendly staff and fair pricing! They have all the advanced equipment to get your home fixed quickly

Andi Harper

12:27 26 Mar 19

This is a very professional company. They do outstanding work and take care of all their clients quickly and efficiently. I’ve been in the insurance business for going on 20 years and I have never had one person to complain about their work. I’ve always heard praises about how wonderful they are. Also, the staff treats every agency in town with respect and gratitude with all referrals they receive. Just an all around class act company. Thank you First Restoration for all that you do for our community. You simply are The Best!

Dennis Zampani

19:12 25 Mar 19

Thank you for taking such good care of my customers in the middle of a nightmare! You help them breath again!👍

Jody Peterson

17:47 23 Mar 18

Fantastic company to work with – very professional!

Tara Laine Hensley

13:59 23 Mar 18

Best Company to work with! Highly recommend for any or all of your restoration needs!

Amanda Crady

18:57 25 Jul 17

Kevin Reinert

01:18 27 Jun 17

First Restoration Services is the go to restoration company in Asheville for water damage and fire damage cleanup. We have used them in more than one occasion and will continue using this great company!

Kevin Reinert

12:45 07 Jun 17

First Restoration Services is the go to restoration company in Asheville for water damage and fire damage cleanup. We have used them in more than one occasion and will continue using this great company!

Heather McMurray

12:33 19 Jan 16

We as a company (Roofing by Joe) are excited to hope on board with this company. Kelly Ryals is awesome with customer service and business skills.

Dominique Gross

00:00 28 Apr 15

Emma Maney

00:54 30 Jul 14

TonyWendy Reid

13:38 18 Jun 14

Jamie G Bailey

16:19 03 Jun 14

Gustavo Avila Sanchez

05:26 29 Mar 14

Charles Tyrone Lee

11:20 22 Mar 14

Kelly Brown Morgan

00:35 06 Feb 14

Jackie Parham

13:07 25 Jan 14

Phil Swartz

13:55 06 Jan 14

Robin Crockett Melton

15:38 16 Dec 13

Linda Morgan

19:43 26 Oct 13

Dana Davis

02:37 16 Sep 13

Henry Frank Reddick

17:02 09 Sep 13

Daniel Kelley

17:07 08 Sep 13

Kelly Matthews Silliman

23:19 05 Aug 13

Next Reviews

Asheville, NC

Asheville is a town located in the Blue Ridge Mountains, known for its microbrews, outdoor activities, floating down the french broad and great restaurants. Asheville has turned into a destination spots for all walks of life, from millennials on a beer and food tour, baby boomers coming to visit the Biltmore Estate and outdoor enthusiasts for the beautiful hikes and views.