1 (800) 537-6151
First Restoration Services was established in 1987 as a small family owned company out of the Lake Toxaway area. In the past 30 years we have grown into a full service company for our clients with now 25 employees. Read the rest of our story here.
Get to know our team a little better, these are our managers that help make FRS one of the best and trusted companies in Western North Carolina.
FRS takes pride in our jobs and being a first class company. Our media section has our video files, which showcases our capabilities and includes our funny commercials everyone has come to love over time.
Interested in a career with FRS, you can fill out our application for review. FRS is always looking to hire the best brightest minds to our team to help make us a better company. If we are not hiring in a position you are interested in, we will keep your application on file for when that position opens up.
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First Restoration Services

We are a turnkey solution company for your home or business. We started as a disaster restoration specialist, and have grown over the years to bring more quality services to our customers. First Restoration Services now has three distinct services, First Restoration Services, FRS Construction, and FRS Cleaning. All three provide the same quality of services our customers demand and have received since 1987.

First Restoration Services

First Restoration Services is the oldest family-owned disaster restoration services contractor in Western North Carolina. First Restoration of Asheville serves all of WNC and Upstate, SC for water damage, fire damage, mold removal, sewage and other disaster restoration needs. First Restoration Services works with your insurance company, making it easy for you during a difficult time. We will work with your insurance adjuster to get an agreed upon scope of work and price.

FRS Construction

We started this division back in the 90’s when we saw homeowners needed to get back into their home after an emergency. In order to help homeowners and facility managers get back in their buildings faster, we started a construction rebuild department. With our quality of work and timeliness, that helped us expand to any type of construction needs your residential or commercial property may have. If you need a kitchen remodel, bathroom remodels, basement remodels, or office remodels, FRS Construction can help you. We service the Asheville, Hendersonville, Brevard, NC and surrounding areas.

First Restoration Services was great to work with. I had some pretty major flooding that needed "all hands on deck," and they were there with quickly with at least a dozen workers until the job was done. I appreciate that they have a very professional group of employees to work with.
// Anita Brock – Agent, State Farm
First Restoration Services was great to work with. I had some pretty major flooding that needed "all hands on deck," and they were there quickly with at least a dozen workers until the job was done. I appreciate that they have a very professional group of employees to work with.
// Jason Moshier – Property Manager, Tessier Associates
We have used First Restoration many times and been very pleased with their services. They are thorough and have excellent customer service especially when working with our seniors.
// Teresa Stephens – Affordable Housing Director, Givens Estate
I can't say enough good things about First Restoration Services. Following a flood that started in the bathroom of my house, their team was here 45 minutes after they were called, and went to work extracting the water, setting up fans to dry the carpet and taking the trash with them (soaked carpet pads and hardwood boards). They were professional, courteous and experienced. And sympathetic, too! A FRS person came out early the next two mornings to check on how the carpet was drying and they were able to take away all their equipment on the third day. I am deeply grateful for everything they did.
// Judy Potter – Homeowner
"First Restoration Services always has an experienced team available, no matter what your need is! They were on the spot when we experienced a broken pipe during the freezing winter weather. We always know that Mike, our regional representative, is always just call away. They have never disappointed us."
// Lesley Bee – Community Manager, Skyland Apts
"First Restoration Services is a vendor that we use to help service the rental homes we manage. We recently had a toilet leak that resulted in major water damage. First Restoration was on site the day we called them to begin the drying process. They worked with our owners insurance company and really streamlined the process. They made sure our residents understood the process and timing and they completed the job in a timely manner and the work looks great! Will continue to use in the future."
// Alex Smith – Customer Care Supervisor, Tons of Rentals
"First Restoration Services has been fantastic to work with! They are prompt in their services and incredibly friendly to do business with. It really is the best of both professionalism and taking time for the personal touch which so many businesses are missing these days! How refreshing! They offer free evaluations without contracts or fees. Would highly recommend!"
// Traci V – Office Manager, Rent WNC
"I have been in the insurance industry for approximately 10 years and have the opportunity to work with many restoration companies. First Restoration is by far one of the most efficient, educated, and friendly companies around. I have referred many of my clients to First Restoration and have never had a complaint regarding service or procedure. It's always great to have an exceptional company that you feel comfortable referring your clients to, and that you know will take care of all their restoration needs."
// Stephanie Kilpatrick – Agent, Allstate
"We had a water pipe burst and First Restoration Services was there in no time. They had their team on hand making sure everything was taken care of. When they do a job, they do it right and I had total peace of mind through the whole process."
// Lori Williams – Owner, The Williams Company Agency